About Us

Customer service the Towne Group way

Towne Group was formed in 2002 to provide a unique blend of hands-on media and management services that make sense in today’s evolving business environments. For us, the client relationship is the key driver in any successful project—video, new media, or organizational consulting. Enriching this relationship means expert and insightful attention to all the factors that impact a client’s world.

At Towne Group, it also means coming to client environments armed with the knowhow and experience to answer the complex demands of today’s media and management challenges. In both Towne Group divisions, this means involving the right experts with the right talents…and involving them in the mainstream of the project at hand.

Examine the award-winning track record of Towne Group Media, for instance, and you will certainly find high-order skills in video production. But in today’s marketplace this skill set, in itself, is not necessarily a close-the-deal differentiator. But Towne Group’s experts consistently bring something else to the table--decades of knowhow in real-world editorial and programming disciplines earned in professional TV news and production operations. Experience and knowhow make the difference here, and both of these attributes are close to the core of our definition of customer service. 

So too in management consulting. Towne Group provides a blend of skills and experience precisely fine-tuned for a world that has changed vastly in just ten years. Cultural and management priorities within organizations are evolving rapidly, and our organizational consultants bring a similar blend of knowhow, experience, and insight to this challenge as well. As a full-spectrum management consulting firm specializing in serving not-for-profit organizations, we regularly develop strategic plans, assess organizational capabilities, and develop training and development programs that address the rapidly changing priorities of management today.  All with a consistent focus on customer service the Towne Group way.